COMPLIANCE
Compliance
Enable Therapy Services, along with our UK wide network of Occupational Therapists work with, and are accredited to, a range of organisations and standards that give our clients the peace of mind that we take compliance, and the quality of the services we deliver, extremely seriously. See below some background information on the organisations whose logos appear on our website.
Should you be unhappy with the service we have provided, please let us know by calling us on 0113 273 3638 and speaking to a member of our Management Team or completing our contact form which can be found by clicking on the Contact button at the top right hand corner of the screen, where upon receipt we will acknowledge your complaint within 3 working days, undertake a review of your case and provide feedback to you in writing within 20 working days of the acknowledgement.
HCPC (Health & Care Professionals Council) The HCPC Register stores the details of all health and care professionals who meet a set of standards for their training, professional skills, behaviour and health. All ETS Occupational Therapists and Case Managers are HCPC registered and can be found on the register.
BSI – ISO 9001 An internationally recognised Quality Management System (QMS) standard demonstrating ETS’ commitment to continually improve, streamline operations and reduce costs; enabling us to satisfy more customers, work effectively with stakeholder and demonstrate we are a resilient a sustainable business with strong corporate governance.
FSQS (Financial Services Qualification System) Members of a community committed to providing a comprehensive, accurate, transparent insight into business by demonstrating compliance to regulators, policies and governance controls.
Cyber Essentials Reassuring our customers and clients their data is safe from cyber-attacks.
Mindful Employer Taking care of employees Mental Health at work.
CMSUK (Case Management Society UK) Supporting best practice case management, working collaboratively to inform practice change and development in the case management industry.
VRA (Vocational Rehabilitation Association) All ETS Case managers are Vocational Rehabilitation trained/ specialists and members of the VRA supporting clients to achieve their employment goals.
BABICM (British Association of Brain Injury Case Managers) Our BABICM members share knowledge and promote excellence in brain injury and complex case management for adults, children and young people.
BAHT (British Association of Hand Therapists) ETS Specialist Occupational Therapists are members of BAHT with extensive experience in hand and upper limb therapy.
The British Pain Society ETS Specialist Pain Management Occupational Therapists and Case managers working collaboratively to support clients with effective pain management programmes.
IRCM (Institute of Registered Case Managers) ETS are supporters of IRCM
Child Brain Injury Trust ETS are proud to be a supplier on Child Brain Injury Trust’s CBIT In Hand app. Their Marketplace is an easy-to-access hub of useful and appropriate products and services across the whole of the UK and is a place where families can turn to, safe in the knowledge that the app is a trusted, respected and credible place for them, with the reassurance that all products or services have been reviewed by the charity.
Within the Marketplace, there are a range of products and services from assistive technology, clothing and home adaptations to therapy services, nursing care and case management; all of which have been approved by the Child Brain Injury Trust.
MTSP Code of Conduct ETS are proud to be a MTSP Code of Conduct authorised provider which ensures the rehabilitation providers operate at a minimum level of quality and clinical governance standards.